CSD - News & Events

Memorable learning events on national level were organized for technical and front desk team in Nov & Dec, 2013 on the subjects “Achieving Service Excellence & Customer Delight”. These learning events helped technical and front desk team a lot to improve their technical and soft skills. Participants at the end showed determination to provide unbeatable customer service to their valuable customers.

These sessions were conducted on schedule given below:

	Lahore training sessions were conducted on 21-22 & 26-27 Nov, 2013 Rawalpindi training sessions were conducted on 08-09 Dec, 2013 Karachi training were sessions conducted on 15-16 Dec, 2013
Session # @ City	Venue	Participating Service Centres
Session 1 @ Lahore	PEL Auditorium	Lahore, Gujranwala, Sialkot, Sargodha, Faisalabad, Multan, Bahawalpur, Rahim Yar Khan, Sahiwal, D.G.Khan (50%)
Session 2 @ Lahore	PEL Auditorium	Lahore, Gujranwala, Sialkot, Sargodha, Faisalabad, Multan, Bahawalpur, Rahim Yar Khan, Sahiwal, D.G.Khan (50%)
Session 3 @ Rawalpindi	Hotel Flashman	Rawalpindi, Peshawar, D.I.Khan, Wah Cantt, Gujrat (100%)
Session 4 @ Karachi	Hotel Al-Herman Tower	Karachi 1 & 2, Hyderabad, Sukkar, Quetta (100%)

Karachi Sessions - Dec, 2013

Lahore Sessions - Nov, 2013